Payment and Cancellation Policies

BOOKING CONDITIONS & PAYMENT SCHEDULE OF IBEX EXPEDITIONS PVT LTD., INDIA

1. BOOKING

Your booking will be made with `IBEX EXPEDITIONS PRIVATE LIMITED’, (hereinafter “Ibex
Expeditions”) # 334, DLF Prime Towers, Okhla Phase I, New Delhi 110020. INDIA. Tel: +91-11-
26810244, 41009981. Email: ibex@ibexexpeditions.com

All communications by you should be addressed to above mentioned coordinates. Ibex
Expeditions shall contact you at the coordinates provided by you.

When you sign this agreement, you agree to accept all the conditions contained herein. The
terms and conditions provided will then bind you and where applicable, other members of the
touring party, on behalf of whom the booking is made, with whom you have already shared a
copy of this agreement, and who have fully understood the terms and conditions hereof, as
per your representation. When Ibex Expeditions accepts your booking, Ibex Expeditions
agrees to carry out Ibex Expeditions’ obligations to you as defined in this agreement.

Ibex Expeditions will provide you with a tour fee quote for your travels in India or overseas,
which will be based on the travel itinerary submitted to you by Ibex Expeditions.

The booking will be confirmed upon receipt of an acceptance letter from you evidencing
acceptance of the tour quote accompanied by an advance of 35% of the tour quote as
mentioned in clause 2. Upon receipt of the acceptance letter, a signed copy of this agreement
and the 35% advance of the tour quote, Ibex Expeditions will set about placing all travel
bookings as per the travel programme attached to the quote sent originally.

However, Ibex Expeditions will have flexibility in relation to certain travel arrangements, such
as hotels according to availability, changes in air, rail and other travel as per available
schedules. Notwithstanding any provision to the contrary, Ibex Expeditions, at its sole
discretion, reserves the right not to accept any acceptance letter without assigning any reason
thereof. In such an event, Ibex Expeditions shall communicate its non-acceptance at the
earliest and refund any advance paid to it within 30 days of such communication or such longer
period as may be permitted under law.

2. PAYMENT SCHEDULE

Ibex Expeditions will confirm your booking on receipt of an amount equal to 35% or more
depending on type of tour of your ground quote (if Ibex is booking) and a signed acceptance letter.

The second and final installment of 65% of the tour quote must be paid three months prior to
the commencement of the tour.

Ibex Expeditions will, at its option, be released from its obligations under this agreement in the
event of any failure or delay in payment, as per the above terms. Without prejudice to the
foregoing, default interest @18% per annum shall be payable by you on any delay or default in
payment hereunder, for the period of such delay or default.

3. REMITTANCES

All remittances must be made via bank transfer (immediate crediting) to the account of Ibex
Expeditions and must state the purpose of remittance. All bank charges would be borne by
you.

All payments shall be made net of all taxes. In case you are required to deduct any amount
under applicable tax withholding laws, other than under the laws of India, you will increase
the amount payable to the extent necessary to ensure that Ibex Expeditions receives a sum
equal to the sum, which it would have received ifno tax deduction had been required.

Any additional payments required, in accordance with the terms of this agreement, shall be
paid by you immediately on demand by Ibex Expeditions. These include currency
fluctuations from the rate used by Ibex for the quotes.

Kindly use the INR account number given below if the invoice is in INR (Indian Rupees),else
use the USD account to remit the money specially if being remitted from overseas.

Unless Ibex Expeditions provides any intimation to the contrary, all payments to Ibex
Expeditions shall be made to the following bank account:

ACCOUNT DETAILS OF IBEX EXPEDITIONS PVT. LTD.

Beneficiary Name: IBEX Expeditions Private Limited
Account No.: 8100088599 (INR Account), 1733574 (USD Account)
Beneficiary Address: #334, DLF Prime Towers, Okhla Phase I,New Delhi 110020, India
Bank Address: Ratnakar Bank Limited, Capital Point, Baba Kharak Singh Marg, New Delhi – 110001
IFSC Code: RATN0000100
BSR Code: 6160073
Swift Code: RATNINBB

4. CANCELLATION

If you are forced to cancel your booking, in total by all members or in part by some members,
Ibex Expeditions must be notified in writing by you with a signed notice of cancellation, at
the earliest.

Cancellation charges shall be payable by you, which will be calculated as provided below,
depending on the date when Ibex Expeditions receives the notice of cancellation in writing.

Between time of booking and 180 days prior to the commencement of the tour = 25% of the
total tour quote.

Between 179 and 90 days prior to the commencement of the tour = 50% of the total tour
quote

Between 89 days and 30 days prior to the commencement of the tour = 75% of the total tour
quote

Less than 30 days prior to the commencement of the tour =100% of tour quote

Without prejudice to other remedies, Ibex Expeditions shall be entitled to withholdthe
sums, as per the above provided computations, from the moneys paid by you, and refund
the balance, if any, within [30] days of such withholding.

Certain domestic flight bookings attract a 100% cancellation if they have booked on Instant
purchase fares which are the online auction fares which once purchased, attract a 100%
cancellation.

Also, hotels at peak period have different deadlines for payment and cancellation as those
don’t go with our line of cancellation policy.

For and on behalf of IBEX EXPEDITIONS (P) LTD
Director
Place:
Date:

I have read and understood all the booking conditions mentioned under clause 01 to 24
from page No. 1 to 08 and accept the same individually as well as collectively for my group
during the entire period of tour with Ibex Expeditions Private Limited.